Archives for November 2011

Photograph Credit: Flickr (Bethany Lynne)

Battling the grocery stores this week was a bit tricky with all the shoppers gathering their savings for their Thanksgiving feasts. With my grocery list in hand, a plan of action, and patience maneuvering through the aisles, I gathered my savings, chose a checkout station, and used my coupons before paying for my purchases. Then before leaving the store, I made sure to check the receipt and request any rain checks.

Checking the Receipt

Though there are times when I need to quickly leave the store and I choose to check my receipt at home, I usually take the time to check my receipt at the store. If I find a problem, then I can address it immediately. When checking the receipt, I look for these savings:

1. Verify that all qualifying coupons doubled. Sometimes when a coupon is entered manually, the cashier must also manually enter the amount to double. Having caught a few errors from lack of doubled coupons, I scan my receipt immediately after checkout. If I find an error, I go to customer service for my reimbursement.

NOTE: Knowing your store’s coupon policy is the key. In my area, Bi-Lo doubles coupons up to $.60 whereas Publix doubles up to $.50. If I use a $.55 coupon at Bi-Lo and did not receive the extra coupon credit from doubling, then I will be stopping by customer service.

If I used the same coupon at Publix, I will not use my time to address this issue with customer service since the coupon did not qualify for doubling.

2. Check rain check amounts. Recently, I used a rain check for 6 frozen vegetable items. Out of the 6 boxes I purchased, 2 of them were on sale the week I used the rain check. When the cashier adjusted the prices for the Buy One Get One Free rain check, he used the sale price. By checking the receipt, I realized the error and proceeded to customer service. The error was quickly rectified, and I received a $1.85 refund.

3. Confirm promotional points. As a provider of Fuelperks! awards, Bi-Lo runs specials for bonus points. When I purchase a deal with bonus Fuelperks!, I will check the receipt to be sure the additional points are added to my total. Thus far, all our Fuelperks! have been calculated correctly. However, if there is a problem, I would address it immediately at customer service.

4. Scan the entire receipt to find reusable bag credits. At stores that give credit for using reusable bags, the credit can be listed anywhere on that receipt. I have found the credit up with the checked-out items as well as in the coupon section. Before requesting an additional credit, I verify with the cashier that the credit was given. Then I inspect the receipt to find the credit to be sure all the credits were entered.

Requesting Rain Checks

Before leaving the store, I will check my grocery list. If there are any items that I planned to purchase but the store shelf was empty, then I swing by customer service. At the counter, I will request a rain check for the out-of-stock item with the quantity needed. Each store is different. Some Publix representatives write the rain check for the exact flavor while other representatives just list the item.

TIP: For items that your family eats often, consider getting a rain check if one of the flavors is out-of-stock. For example, when Publix was running a sale on Pepperidge Farm Goldfish for $1 per bag, I brought 6 coupons for $.55 off (not subject to doubling).

When I arrived at the cracker aisle, I found that all the baby goldfish bags were out-of-stock. Since these are my youngest daughter’s favorites, I made a note on my grocery list, chose 6 bags of other available flavors, and used my 6 coupons. After checkout, I requested a rain check for 6 more bags of the baby goldfish.

Within 2 weeks, I had gathered another set of 6 coupons and used my rain check to extend those savings on a week when the goldfish were not on sale. (No, we did not eat all the goldfish within 2 weeks. However, I do stock up at this rock bottom price since this sale only comes around every few months.)

In using time wisely, a little time to scan the receipt can increase your savings. By making sure the transaction is accurate before leaving the store, you can save money (by correcting the errors), energy (from explaining the error from a previous visit), and time (stopping by customer service before the next shopping trip). Though these little details take time, I find these moments using time wisely. My children enjoy asking for stickers while we wait for rain checks to be written, and they are learning the value of checking the receipt and requesting rain checks. Happy savings!

Question: What errors have you found on your receipts? Please add your answer to the comments.