Photograph Credit: Microsoft Images
Paul and I awoke yesterday morning without phone, cable, or Internet service. Yikes!
With a busy day planned, I needed to maximize the short amount of time I had at home. With the services going in and out, I worked as I could and finally got our Chick-fil-A pictures posted later than scheduled.
Since an outage affects our productivity, Paul called our provider to ask about the duration. After wasting time wading through the menu options, he finally found a customer service representative.
Upon confirming our outage and listening to our concerns, the representative gave the standard excuse outage statement and then placed a credit on our account.
By making a phone call to the provider and explaining our setback during the outage, my persistent husband received a monetary solution to offset our time inconvenience. The result of using time wisely with a phone call saved us money by stretching our dollars.
If you experience an outage in your area, then call your provider. You may get compensation for the interruption to your phone, cable, or Internet service. It never hurts to ask. 😉 Happy savings!
Question: How often is your service interrupted?
ugh! what a thing to wake up to! we have managed to do the same things when it’s an extended period, but many times it’s more of a hassle for the little we get in credit. such a pain trying to get through to speak to a real person these days! 🙂
Feel your pain. The kicker was the neighbor at the front of our subdivision installing a pool. When we passed by that morning, he had visitors from the gas company, electric company, 2 phone companies, and the cable company. Guess someone forgot to follow the “call before you dig” recommendation. Since all three of our services were out, we did get a nice credit worth about a week of service. I’ll take it. 🙂